Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
Poor code makes incorrect assumptions about blocks
on April 4, 2026
Posted by: Anonymous
from Ledyard CT
Verified Purchase:Yes
I have used this product for years. There were new blocks this year that i could not get correct without overriding. This would prevent efile. That made me very upset. The first was main home in US for half year. It was unchecked and software never asked me. The software did check it for my dependent, i also could not check dependent as student. I had to skip import of last year taxes to get asked about US residency. And student status of dependent not fixable.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Joanie26
from Missouri
Verified Purchase:Yes
I buy this every year. Easy to use and gives accurate results
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Steve60
from Canton MI
Verified Purchase:Yes
I have been using H&R Block for years and find it very helpful and user friendly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I purchase this every year. It is so easy to use, plus they upload your previous year for you.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: j808
from Honolulu
Verified Purchase:Yes
Works well. Easy to export docs and past years taxes for convenience and accuracy
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
Federal was great as usual. There was an error in the New Mexico tax software so I just used the New Mexico state software which is available online.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have been using HR software since 2011 and have not had any issues. It loads easily and prompts you through every section of your tax return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ernie S
from Pennsylvania
Verified Purchase:Yes
This is the first year that I had my Federal efile "REJECTED" since 2014. It was a result of my error on a single digit of a Payor ID Number. I just wish the rejection error messages would have identified what copy of the 1099R was creating the rejection. Would have saved my frustration after having to submit 9 times before acceptance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock