Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Good, but dislikes Win10 Controlled Folder Access
on March 8, 2020
Posted by: SeniorCitizen42
Verified Purchase:Yes
I have used the HRBlock tax program for many years now, but this is the first year that I have used the Windows 10 version. During the installation process and again when I first tried to save my return, I encountered an error message saying the operation could not be completed due to lack of proper file permissions.
Upon investigation I determined that the problem was that the HRBlock program was attempting to create a folder and files in my Documents folder. I have Windows 10's "Controlled Folder Access" protection turned on, and this mechanism was blocking the attempted changes to my Documents folder.
While I understand why the HRBlock program was attempting to place its folder and files in my Documents folder, it is surprising that the conflict with Controlled Folder Access has not been anticipated by HRBlock, given that the Controlled Folder Access protection is an antimalware measure that is often recommended by Windows experts. Especially so since CFA is a built-in feature of Windows 10 (at least in recent versions of Win10) and not some random third-party add-on. HRBlock should be configured work out of the box with CFA turned on, rather than simply failing with a terse error message that will likely baffle a non-expert Windows user.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Davey A
from Chaffee County, Colorado
Verified Purchase:Yes
I've been using this product for over 15 years. I keep coming back because it makes the chore of tax preparation much easier, and gives me confidence that everything has been considered and handled properly. With the recent tax law changes I now take the standard deduction so I thought I wouldn't need this anymore. But with income from various sources, some subject to different taxes and tax breaks, it still proves worthwhile. And I like that it's from a company whose business is tax preparation so they stand behind the results they give me. Excellent and very worthwhile product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MVB81
from Washington DC
Verified Purchase:Yes
Easy to use and very accurate. I’ve been a customer for the last decade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Don O
from Minnesota
Verified Purchase:Yes
The software provides everything needed to prepare your taxes. The questions are well formulated to assist in the preparation of the taxes and the explanations are thorough and easy to understand.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dennis3654
from Fond du Lac WI
Verified Purchase:Yes
I found the program easy to use. The cost of the program was reasonable. I would never been able to do our taxes without this program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Airborn
Verified Purchase:Yes
Easy to work with. Step by step walk through IRS maze.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: NY10541
from Mahopac NY
Verified Purchase:Yes
Been a fan of H+R since first use in 1996 when they called it Tax cut. Could not do my taxes without it. In 23 years of use never and issue
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Pile Driver
from Ormond Beach, Florida
Verified Purchase:Yes
I have used the program for the last 7 years. Easy to use and comprehensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock