Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: what now
from oceanside calif.
Verified Purchase:Yes
fast easy accurate user friendly much better than competition great customer support
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great software but this year had delays in filing
on March 11, 2020
Posted by: adalecr
from St Louis, MO
Verified Purchase:Yes
Normally I give this a 5-star. All-in-all a bargain way to do some complex taxes. However, this year e-files were held up until March (blamed on late tax-law changes) which threw me off. And I haven't heard of any other packages they did this long of a hold-up for a software upgrade.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hank Bloch
Verified Purchase:Yes
Have used for years. Very easy to use. Only wish the help was a little more 'helpful'. But can always search the internet, if needed. Having spent years doing taxes by hand with a calculator and pencil/paper before tax software was made available, these types of applications are a god-send!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Frank 80
from Brentwood, NY
Verified Purchase:Yes
NEED SOME TWEEKING !
…
…
Not CLEAR enough Instructions …
EI:
No Category to Convey the RMD & No Tables are supplied … (Should be automatically calculated by AGE) !
Not Clear that the STATE tax CANNOT be paid by Credit/Debit Card like the Fed.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Toni Mo
from Seattle, WA
Verified Purchase:Yes
The H&R Block program is easy to use, walks the user through the program with ample explanations, and is reasonably priced.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Had technical issues. Could not connect to server
on March 11, 2020
Posted by: Rickon
from Virginia
Verified Purchase:Yes
I have used H&R block software for many years. In several of those years, including this year, I have run into a technical problem connecting to H&R block servers: "ssl error or proxy issue". It appears to be a common error. I was not able to find a viable solution on H&R Block's web site or through Google search. The known fixes: "bring down firewall", "check/clear proxy settings" did not work. I finally discovered it is a problem with my internet provider and/or home router. I had to connect from another provider and things were fine. This shouldn't happen. My home internet is standard Verizon Fios. At the very least this 'fix' should be known and advertised.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Mostly good with a few exceptions
on March 11, 2020
Posted by: Ferd Berfel
from NY
My biggest problem was with the New York State estimated tax payments section. The instructions said you could do an e-payment for estimated taxes or pay by check. However, the program gave error messages no matter what I did with the e-file option. I finally had to delete all the e-file forms to have it pass the accuracy review. Very frustrating and time consuming.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: G Mox
from Verona, NJ
Verified Purchase:Yes
I've used the H&R Block software for many years. It is easy and the prompts walk you through each section.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock