Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Jerzee Gal
Verified Purchase:Yes
I have been using H&R Block tax software for more years than I can count. I have generally found the Federal and State versions easy to use, and my refunds in hand within 2-4 weeks. However, I have found on at least two occasions that, even when using the statement/question method Block employs, somehow the calculations seemed unrealistic, and I had backtrack a few steps.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
Many year user, without much in the way of exotic investments, etc. Always helpful, accurate and well-priced.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I'd been using this software for years and every time is better and easier to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: trouble in paradise
from arizona
Verified Purchase:Yes
so far so good
except
I sent in a question. No reply yet. That was a week ago
except
I sent in a question. No reply yet. That was a week ago
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cle, oh
Verified Purchase:Yes
I would give you a 5 Star rating because of the quality and ease of use of the software. The reason for a 3 star is due to your software cost. One would think after using the software over 15 years you would get a break on cost
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: richbrus
from Upstate NY
Verified Purchase:Yes
Overall a very good product. It's a nicely organized structure with clear instructions for the most used IRS forms. I have a few small quibbles, hence this is short of a five star rating. Navigation, which is generally good, sometimes falls short when choosing to do entries out of sequence. The feature which reviews the completed return for possible entry errors could provide a bit more help when the needed correction is not obvious.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: K Roc
from Arizona
Verified Purchase:Yes
I have been using H&R Block software since it's start. So easy to use and accurate. I wouldn't use any other
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was frustrated with the state return logic. I was forced to choose a type of my pension type. In years past I could leave this blank. When I chose the pension type my state refund doubled which was not correct.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock