Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Had a prroblem
on March 28, 2020
Posted by: Lachen
from Cleveland
Refer: Ohio State sheet/page "Your business sources" The page seemed to be requesting data for business name, FEIN/1099 and percentage with one column of data boxes that would not accept numbers or letters. Finding help for this page seemed too difficult. Not supplying this data prevented emailing the Ohio return.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Wowed!!!
on March 28, 2020
Posted by: TereLyn
from OKC
I used the H&R Block Deluxe software on 3/17/20 & my refund is in my bank account already!! I'm thankful to H&R Block and to the IRS for electronically processing my return especially in the difficult times we are ALL experiencing with Covid-19!---very thankful!
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dateach
from Louisville
Verified Purchase:Yes
Easy to use, and we are confident that it is accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good Software, But Update Issues
on March 28, 2020
Posted by: Jim H 1969
from Austin, TX
I have using their software for years. This tax season's software has a update bug that is a little aggravating. Everytime there is an update and I open my return to continue, it either doesn't recognize the saved return and I had to start over (not good), or when I went in to check the status of my return, it said I didn't e-file, which I did. I am glad I at least got an email saying that my return was accepted and I had already printed a copy for my files. This is the first time I have ever had any issues with their software. Hopefully this won't be happening next tax season, otherwise I may have to go to TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Good Software, But Update Issues
on March 28, 2020
Posted by: Jim H 1969
from Austin, TX
I have using their software for years. This tax season's software has a update bug that is a little aggravating. Everytime there is an update and I open my return to continue, it either doesn't recognize the saved return and I had to start over (not good), or when I went in to check the status of my return, it said I didn't e-file, which I did. I am glad I at least got an email saying that my return was accepted and I had already printed a copy for my files. This is the first time I have ever had any issues with their software. Hopefully this won't be happening next tax season, otherwise I may have to go to TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: mt60
from Butte mt
Verified Purchase:Yes
Software worked ok. Navigation was poor. Help sections were very poor. Many help sections just referred you to outer sections.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Richard V
from Florida
Verified Purchase:Yes
Program is easy to work with and if you continue using it, it lists previous accounts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ann j
from California
Verified Purchase:Yes
I would. I finally fixed your program however you need a free 800 advice number. That is what made me give 4 instead of 5
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock