Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: MichaelJohn
from New Orleans, LA
Verified Purchase:Yes
The software had a few glitches - - also a calculation error with the state return. Needed additional help. Got what I (think) I needed on the IRS website.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: dickey38
Verified Purchase:Yes
Very easy to use. Suggest you re-instate ability to manually request software check/update. Also include in help how to find activation code (from the email I found out after calling you).
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FL Tech
from Leesburg FL
Verified Purchase:Yes
Difficult to understand. How calculations were done not explained. Confusing.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and they verify identity before filing
on April 1, 2020
Posted by: Taxhater8
from Colorado
Verified Purchase:Yes
Easy to use. I use federal and state deluxe version due to stock investments. Easy to file with e-file and they also verified my identity before submitting to the IRS to make sure it was not a fraudulent return. For the latter, I received an email on the first business day after e-filing with H&R to call a number to keep the e-file process going. I checked on the internet that it was a legitimate H&R Block phone number and called it. Within about 1 minute I was connected to an agent who verified my identity and then released my return to the IRS. The IRS responded with acceptance of the return withing a couple hours. Very smooth and I like that no one can fake my tax filing and leave me with a mess thanks to H&R's identity verification.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: sally315
from Portland, OR
Verified Purchase:Yes
Overall this is a great program. I have a somewhat complex return for being a middle of the road income earner. I would not be able to do my returns without a tax program and this one does the job. The QBI deduction had me stumped for awhile but I figured it out. The program does not let you take short cuts so that was my problem.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Angie50
from Indiana
Verified Purchase:Yes
I have been using H&R Block Software for quite some time now. It's easy to navigate and very thorough. I don't have to try and figure anything out, I just need to read and answer the questions as directed. I haven't needed to go beyond in asking additional questions, except in the very beginning, and the customer support was great! I love this product and plan on continuing to use it. Thanks H&R Block for making tax time non-stressful. Blessings!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: karen lynn
Verified Purchase:Yes
This was easy to use and if you have a question it was easy to maneuver around the site to get an answer.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: swhit53
from Saint Paul, MN
Verified Purchase:Yes
Worked fine; no issues downloading software or using it
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock