Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Boyce
from Petaluma, CA
Verified Purchase:Yes
If you can answer a question, you can complete your return with Block. Being using them for years with no problems and NO mistakes!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
2019 Taxes
on April 1, 2020
Posted by: JThom
from Lansing
This product is excellent with step by step instructions.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Shocked at 11th hour
Verified Purchase:Yes
My federal e-file failed due to this software screwing up our IPN number (6 digits). First it asks for any IPNs, then it requests self creating pins (5 digits), unless you have an IPN, then it truncates it. So confusing, and no warning that you set yourself up for an IRS rejection.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Tired of not getting help
Verified Purchase:Yes
It is impossible to fix mistakes-the interview screens don't always reappear. The software won't let you change answers. The capital gains program is awful. You can't get real help from the program.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonia, Tx.
Verified Purchase:Yes
I absolutely love your software. It is easy so easy to use and fun as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: MrPea
from New Jersey
Verified Purchase:Yes
Have been using this package for several years. Very user friendly. Never had a problem preparing my return. If you're unfamiliar with tax prep, just read all the questions and carefully select your choice and the software will walk you through the process to completion. If your return is not overly complex, the preparation will be easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gdogs
from GA
Verified Purchase:Yes
Been using for years.Easy to use and simple directions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: OldManInChicago
from Chicago, IL
Verified Purchase:Yes
I've used H&R Block software for many years. There were several instances in using the 2019 version of the program program that left me disappointed.
Searching for what to do with a 5498-SA we received took me to a form; nowhere on that form was the 5498 even mentioned.
The "accuracy check" took me to a 3-page form with NOTHING highlighted to indicate where the problem was, leaving me to guess.
I also had a form 1099-SA. Luckily I was able to enter it (somewhere), but in doing my review of my taxes I CANNOT find where it was entered (nor does "take me to" in the summary page take me there).
Overall, I must say that I will have to consider other tax programs for 2020.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock