Easy to understand. Imported last years taxes from my records. Worked as expected. My e-filed Federal return was accepted in 8 minutes after submitting. Printed and mailed in my State return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The tax program generally was easy to use. It uses the most updated tax laws and changes. The program's questions make preparing both the federal and state returns on the easy side.
One: I found the two 'screens' concerning applying a refund to the estimated 2020 tax confusing at best. On the screen titled "Tell us if any of these special situations apply", the first box, for example, is "I want to apply all or part of refund of $1,000 to 2020 estimated tax." I think it should read "I want to apply all or part of THE AMOUNT OVERPAID OF $3,000 to 2020 estimated tax." It isn't until the next screen that one enters the amount to apply, which in this example is $2,000. That establishes the amount to be refunded ($1,000) seen on the previous page. Note that Form 1040 has this process laid out in it's proper logical order.
Two: On the screen titled "Provide Your Email Address" there is a note to "add taxes-noreply@hrblock.com to your safe-sender list." As this email address spans two lines, there is a dash after "taxes". As it turns out this dash is part of the address, not just an indication of a split word. That might be made clearer.
I have been using this software for years and I find it easy to use. It seamlessly accepts my income information and takes care of all necessary filing schedules. I just print my file copy and efile.
This year things went smoothly. We e-filed which to me is the way to go. Fed and state were excepted within the hour of filing. Checking the status of each is easy.
Pros: Easy to prepare, Easy to import documents, Fast
Very easy to use and and thorough in the list of questions. Anyone could easily navigate the site. The sole reservation is some confusion as to saving files particularly when moving to and out of State programs .
I've been using it for quite a few years. It's nice how it downloads the previous year's information, which saves time like putting in demographical info. It's pretty easy to understand as well.