Rationale for asking questions is not always clear in regard to personal situation and not always certain how information is applied. Data gathering commands or sequence of entries are not always self explanatory. But all eventually sorted out and a first time user of this program so bit different approach than accustomed. For price difference, worth the try!
I've used Block and Tax Cut prior to rebranding for about thirty years. Very disappointed this year as Form 8911 was not supported by the Deluxe software. After several calls, I was told I would need to upgrade to a business program at a cost that would take 16% of my 8911 credit. I had to file and then manually file an amended return to obtain my credit from form 8911. Very disappointed, last year I will use Block.
Once again a flaw in software prevents me from e-filing state return , Software works great , until it doesn't , and one little thing wastes hours of your time......
This program makes it so easy to do my taxes. The instructions and explanations are very clear and accurate. My tax return is not complicated, but the program easily fits my needs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Your software is fine and works well. However, pricing for filing the state returns is extremely high and as a result the cost of your software now is not competitive with you competitors.