I have used it for over 20 years, like the results
on April 3, 2020
Posted by: Paul C HR User
from California
Verified Purchase:Yes
The software is easy to use, flows Intuitively and provides accurate returns. I have used it for over 20 years and always rely on its functionality. I will continue using it.
Works really well. Would be 5 stars I’d there weren’t little annoying technical glitches that were not obvious to fix without effort.i would give it 5 stars if it came with a manual of how to fix the glitches. When you call they tell you how to fix it, so they know the issues and could either fix it ahead of time, or give you a quick cheat sheet so you don’t have to call. The actual filling in the forms and getting all the tax deductions works great and is very easy to use - that part is a 5 stars.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The interview is easy to follow for a simple tax return. When additional forms are involved, there are some areas that are complicated and need some "simplification" to make the program truly efficient. The pages for Rents and Royalties needs some work. We also had an issue with Schedule A, Line 5d. this year. The program had "0" on that line, where the "form" had a dollar amount. Not sure why it didn't carry into the Schedule, but I had to manually enter it to get the Accuracy Check to accept the page.