Straight forward, H&R Block tax software is effective. The problem this year was with downloading updates. The software download would freeze, and when it wasn't frozen, navigating between the Federal and the State was clumsy and not intuitive. I will be reviewing other tax software products next year. Import 2018's returns did work and was a welcome time saver.
Pros: Maximizes refund, Easy to import documents, Fast
Mostly good product but the help feature and the federal Review (55 downloaded data from one outside source that needed to be resolved before filing) was not intuitive and difficult to navigate. Never had to review downloaded data before.
When it came to the sections dealing with Obamacare .. Your program became very unstable and difficult to deal with. Even writing reviews is hard with your program
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare