Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Plan to buy it again next year!
on April 6, 2020
Posted by: MyPublikName
from NC
Verified Purchase:Yes
Easy to use. Guides me the whole way and reminds me of forms I need and deductions that may apply. Excellent helpline/call-in-service (actually I used the online chat). It does seem to update a lot. I l also found a couple of glitches near the end, e.g. it would not retain my bank routing number, would not efile, but these were quickly resolved via the chat line
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I Switched from Turbotax
on April 6, 2020
Posted by: RPVGreg
from Rancho Palos Verdes, CA
Verified Purchase:Yes
I have used TurboTax for years. This was my first time using your tax program. It was smoother than Turbotax, and took less time. As with Turbotax, I had to manually enter zeros as the basis for expired options. It did a perfect job of picking up data from my 2018 tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Shortcuts
on April 6, 2020
Posted by: Jack_S
Verified Purchase:Yes
Needs shortcuts to navigate to certain points in the return you may be working on with a single click
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Price!
on April 6, 2020
Posted by: Iracekx
from Waxahachie, TX
Verified Purchase:Yes
Way better price than turbo tax and easier to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
No Mistakes
on April 6, 2020
Posted by: Khuynh01
Verified Purchase:Yes
I have never have H&R Block make a mistake to where I owed two years of back taxes like TurboTax. Thank you, you've earned my trust.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Disappointed in hrblock Federal File.
on April 6, 2020
Posted by: Wlh13
from New Hampshire
Verified Purchase:Yes
The software failed to install from my download. Fortunately, my son is a software engineer and went into the software to fix install file. Then, after the program would ask a question in the interview, I would make a note to get that info, but when I went back into the file and "go to" question, it could no longer be found! This happened twice! I still have no idea if that missing info piece would have made a difference in the outcome! Also, what happened to being able to import the info from Fidelity? This was always a time saver. In retrospect, I should give this 1 star!?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H & R Block Federal with 1 State
on April 6, 2020
Posted by: Filer from NJ
from Central Jersey
Verified Purchase:Yes
I have used Tax Cut for years and like the product. Carry forward of input from prior years and brokerage account downloads are great. I would like more assistance with minimum required distributions from IRAs. Also exceptions which require more data at the end of the process could be clearer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
More live interaction
on April 6, 2020
Posted by: Gerad
Verified Purchase:Yes
Easy to use, needs to have more interaction with live question and answer
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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