I have been using this software for years. It is easy to use and reasonably priced. I would recommend it to anyone who wants accuracy and dependability.
H&R Block tax preparation software is, on the whole a valuable, time-saving tool that eliminates most of the horrid, clumsy cross-references required in the fed form 1040 and its appendages. The one fault I've found, 2 years in a row, is the HRB program cannot be relied upon to move all data from last year's HRB tax records - you must verify this occurs and fill in failures.
Used H&R Block software for many years and I am always impressed with how simple it is to use. I have never received any errors that require support. It would be nice if there were and easier way to download the software to reinstall. This seems to be impossible to find unless you pay for the extended download service. You should be able to re download the software if you need to install on a different machine, but I can never find how to do this. Other than that. I love this software.
After using this last year for our 2018 return, it automatically put all our info in and just required some minor adjustments to income and charitable giving. Once that was done we were able to e-file both Federal and State returns, along with our state property tax refund in one smooth transaction. Very pleased with the process and the refunds!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast