Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
Could not electronically import data from Fidelity
on April 6, 2026
Posted by: John1123
Verified Purchase:Yes
This is the second year in a row that I have not been able to electronically import tax-related data from my Fidelity accounts. What should take a few minutes at most, ends up taking multiple hours. Very frustrating
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
It would have been perfect if the activation process was simpler. Preparing a return was perfect. The data retrieval process worked great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jeff123997
from Palmyra, NY
Verified Purchase:Yes
Have been using the program for many years - easy to use and very much like the import of information from previous year's returns to ease the data entry for current year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Superior, WI
Verified Purchase:Yes
Easy to use - the explanations/guidance were clear and educational.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Chuck from Brownstown
from Brownstown Mi.
Verified Purchase:Yes
The program works well and didn’t give me any big problems.i didn’t use it last year. It missed a few important figures here and there on a couple of forms. The printing operations were a little clunky. Overall it was smooth program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RestoMan
from PA
Verified Purchase:Yes
I have been using Kipplinger TaxCut and now H&R Block Deluxe for 35 years. During those years the complexity of our Federal & Multi-state taxes have varied widely. As I learned so did the software. Last year I looked into having them done by a CPA. After meeting and review we continued with H&R Deluxe. This is the first year that we filed online. The process was well defined and intuitive. No reason to change... highly recommend.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Russ2266
from Chicago il
Verified Purchase:Yes
Product was ok but not great. Took awhile to load the software from the digital download! Will not use it next year
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sarz
from Grand Rapids Michigan
Verified Purchase:Yes
Good product. But cost getting too high to purchase in future. Will look elsewhere next year.
Pros: Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock