I purchased this product because of the price. The process of completing and filing the Federal form was easy. However, I was surprised that I would be charged if I wanted to file my state form. That was disappointing and should be made clear before you buy it (or at least explain if there is a reason the state form can be completed for free but will cost you if you want the program to file it.
Does the job but leaves a lot to be desired especially when it comes to doing your state return. It has some bugs too so you had better double check everything before you file. I have used this for the last several years because it is much cheaper than TTax. Maybe you get what you pay for? I might try TTax next year.
Issues with the HSA section 8889 form - kept telling me I was in excess of $1000 when individuals over the age of 55 and up are able to use a $1000 catch up money. 2018 SW did not have this issue but the 2019 SW had this issue. spent hours trying to fix this had to override the numbers like the 2018 8889 form. Not sure if I will buy this next year