Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: zdfgadgfg
Verified Purchase:Yes
I bought the version that included a state return. The state would not load properly. It took several attempts and calls for support. The last person I talked with took time to ensure could load the state information. That was great.
BUT... I won't use this software again. I found it impossible to figure out where something got entered so I could change it. Interest from an account got counter twice. I never figured out how to remove the second entry. I removed it by hand, but that prevented electronic filing. Given the frustration of using this software, next year I'll use an accountant. My return is simple, but that's outweighed by the time I wasted trying to figure out this software, although I have used it several times before.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rozalkin
Verified Purchase:Yes
I had problem figuring the sale of an EE bond. Every time I tried to fill it out a form about it. the whole program would terminate and I had to reboot it again, again and again. I gave out on the form and completed filing my tqxes without it.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western Suburbs of Chicago, IL
Verified Purchase:Yes
I've been using H&R block for the last 15 years. I love the fact that I can download static data from the previous year that saves me a lot of time re-entering information and ensures that I don't miss anything that I may have overlooked. It's easy to understand and does your taxes in a nice logical order. It's easy to go back and check your work and there is a final verification test to ensure your return is complete before submission. The free electronic transmission makes it so easy to make sure your return gets to the IRS on time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaMachine
from Ohio
Verified Purchase:Yes
I have been using this product for over ten years. It’s an excellent product and very user-friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bedford, Texad
Verified Purchase:Yes
I had an error message saying the issue I had would be fixed in a future release. When?
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Not coming back
on April 6, 2026
Posted by: kinder teach
I have used this software for at least 5 years. Will be going back to Turbo Tax next year. I struggled with my Michigan state return two years in a row. The deduction for public servants pensions was very difficult to understand. I also had trouble with inputting my Michigan estimated tax payments.
The enhanced senior deduction on the Federal form required me to click a tiny box...The software knows my age; why was this not automatic?
Your "online help" was useless.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: EliminateTaxes
from USA
Verified Purchase:Yes
Program is good. I wish the review process was easier and comparisons to prior year more detailed. It is hard at times to figure out where to enter the information. It seems it can be entered in more than one place and this might cause issues.
I have not found a better product (price and quality) for many years now. I do wish the products worked on other platforms, instead of just windows.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Interface not suitable for users with low vision
on April 6, 2026
Posted by: Low Vision
from Oklahoma
Verified Purchase:Yes
The extremely small gray text (which I could not enlarge using a Windows keyboard shortcut) was an absolute nightmare for me because I have very limited vision.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock