Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
1 out of 5
1
Ask for more $ once the hook you.
on April 17, 2020
Posted by: Belledog
from Va
Verified Purchase:Yes
They hold you hostage with the state tax. Will not let you print out your federal unless you buy the state. Try a couple different ways to get around it but their software is tricky. It wouldn't recommend it time to go to a different software program.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Does its job well and is the most cost efficient.
on April 17, 2020
Posted by: firvo
from New Haven County CT
Verified Purchase:Yes
Always good deals on it if you watch for them. Have used both this and Turbotax over the years and this one with only a couple exceptions. easy to follow and do, I recommend this to any taxpayer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Slow to Pay
on April 17, 2020
Posted by: NunyaBeeswaxBuddy
Verified Purchase:Yes
Used home desktop version, its been four days and my payment to IRS has yet to post, both state and federal returns accepted. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Relieved
on April 17, 2020
Posted by: AZBDR
from Tucson, AZ
Verified Purchase:Yes
I have been using H&R Block for years. I haven't had any trouble with efile in the past, but this year the updates were different. Eventually I realized the format had changed, but it worked very smoothly when I figured out where to get the updates. The program would not allow me to file until I had the updates. This was a good feature, but difficult for me to discover. I was getting frustrated with thinking I would have to go back to mailing in my return.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
I couldn’t get it to update
on April 17, 2020
Posted by: Mark Hob
from Virginia
I had difficulty e-filing because the software wouldn’t update. I had to manually update it multiple times before it would take. My credit card was charged 6 times as i tried to navigate through the update and as i tried to e-file. Very frustrating
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Positive Review
on April 17, 2020
Posted by: Anon_User
from Florida
Verified Purchase:Yes
I have bern using this software program for almost a decade & I will not use another brand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Review
on April 17, 2020
Posted by: john q customer
Verified Purchase:Yes
Easy to use but didn't like having to pay extra for filing state return. I bought package because it supported state returns. Tedious entry of 1099-R.
Cons: Hard to import documents
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Price Performance
on April 17, 2020
Posted by: NothinsEZ
Verified Purchase:Yes
I purchased Fed + MI state tax with HRB, The only way I buy software is old school Price Performance. My opinion is for most of us, HRB has been the winner in this category for many years.
I am a very experienced computer user; however, I feel the software is appropriate for most of us.
Written by a customer while visiting HRBlock
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