They hold you hostage with the state tax. Will not let you print out your federal unless you buy the state. Try a couple different ways to get around it but their software is tricky. It wouldn't recommend it time to go to a different software program.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Always good deals on it if you watch for them. Have used both this and Turbotax over the years and this one with only a couple exceptions. easy to follow and do, I recommend this to any taxpayer.
I have been using H&R Block for years. I haven't had any trouble with efile in the past, but this year the updates were different. Eventually I realized the format had changed, but it worked very smoothly when I figured out where to get the updates. The program would not allow me to file until I had the updates. This was a good feature, but difficult for me to discover. I was getting frustrated with thinking I would have to go back to mailing in my return.
I had difficulty e-filing because the software wouldn’t update. I had to manually update it multiple times before it would take. My credit card was charged 6 times as i tried to navigate through the update and as i tried to e-file. Very frustrating
I purchased Fed + MI state tax with HRB, The only way I buy software is old school Price Performance. My opinion is for most of us, HRB has been the winner in this category for many years. I am a very experienced computer user; however, I feel the software is appropriate for most of us.