Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
A great vaiue for a reliable software I have used for several years. Graphic interface is a bit less polished than competitors but all works well. I use Mac version. Software downloads are clunky. Would like to see more options for virtual assist accountant services/pay for service.
Intergration with local office is unclear to me. I'm not really sure what is being offered.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: It sucks again
Verified Purchase:Yes
The product needs some improvements. You don't have to solicit multiple reviews. Each time, I will subtract one star.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
User for more than 10- years purchase direct
on April 6, 2026
Posted by: Family tax man pjc
from ohio
Why do you force me to buy the software cheaper elsewhere and not direct from you? I have to buy it from a big box store. dumb!! The K1 section is very confusing. The new tax changes should be mentioned up front like an intro. The import feed does not always work so give a reason.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Product Works but the AI is practically useless
on April 6, 2026
Posted by: Deluxe Fed and State User
Verified Purchase:Yes
Works well overall. I have been using it for several years. I typically find the federal product is better than the state product. The biggest downside is when you need help. This year an AI assistant was added that appears to hastily implemented and refuses to answer tax or product related questions that don't fit a very narrow list of topics, I found searching the internet more helpful than the AI assistant, even for questions related to how the product worked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Steady54
from Florida
Verified Purchase:Yes
I had to hunt to buy this product. I expected to get some sort of reminder and maybe a repeat discount. After finishing my return the directions were vague on what was needed to send in payment.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Need to copy forward details for additional forms
on April 6, 2026
Posted by: Copy forward
from Massachusetts
Verified Purchase:Yes
When my bank sent two 1099-Rs, one for direct distribution to me and one for distributions to charities, it would have been nice if there was a feature to copy forward the bank details to the 2nd form in your orogram.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
on April 6, 2026
Posted by: mr willis
from Tennessee Jackson
I have reject on my 2026 Tax return, but your tax progarm not telling what me it how to fix it?
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Lately have been having issues- Tax complexity?
on April 6, 2026
Posted by: Anonymous
from MD
Verified Purchase:Yes
My 2022, 2023 returns were audited either by the IRS or the state tax agency. I had never had issues before
Cons: Hard to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock