I've been using this program for years. It is simple to use and has a lot of informational bars in case you have questions. There is also the a availability of a live agent if needed.
Have used for over 10 years. Love it! So easy to have all your needed information from the previous year carried over to the current year product = makes life easy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Very informative and simple to use. It walks you through the whole process with many tools for fuller explanations of more complex issues. Well worth the minimal cost.