Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Using this program send to be more convoluted every year. And assumes the user knows more about tax law than this used does.
Would be great if the program published a list to order the input documents is the same order as the interview to save time in prep.
Also would be great to have the program pop up a note if the same account number is input more that one time.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I continue to use H&R Block Deluxe every year because it's easy to use, MUCH less expensive than a tax accountant and has proven to me to be more accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob028
from OHIO
Verified Purchase:Yes
Third year for using HRB for federal & state tax prep. Relatively easy to use. Thorough - at least for my tax situation. Good explanations of forms, pages, data needed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hometaxuser
from Sacramento CA
Verified Purchase:Yes
I have been using Block for years now and am very happy with the software. It’s easy to download and use. I like the descriptions of the options as I move through the program. It’s very helpful.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
I am happy with this software and will keep usiing
on April 6, 2026
Posted by: phllip
Verified Purchase:Yes
I have used this for at least 15 years. It is great for my tax return for monies earned in the US. I also do the sons tax return. He lives in Japan. Without your software I could not do it. BUT, some of the instructions are vague and have been written by someone who knows the software but has not actually used it.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: KenC48
from Minnesota
Verified Purchase:Yes
I like the software but I would like to have Form 2210 and Minnesota M15 available to fill in and submit with E-filing. It would also be great if a PDF file could be attached to the E-fie.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: uhohtrouble
from Saint Louis
Verified Purchase:Yes
I used this product last year but this year I was disappointed. I felt that insufficient effort has been put into several interview questions particularly when submitting an amended tax return. Also I could not get submit an amended State tax return via the software. The help desk was inconsistent and I had poor help on one occasion and better help on the second occasion.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Taxes Are Not Fun. H&R Block Walks You Through It
on April 6, 2026
Posted by: itsnotyouitsme
Verified Purchase:Yes
The software worked as expected. Taxes are never fun to do, and this software makes it bearable.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock