Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
One improvement I would have liked was regarding the HSA form 5498 SA. That was listed as a common issue or mistake. And I knew I had one of those forms so I went back to the HSA entries and it's never mentioned. It would have been helpful if the instructions said the amount on this form may also come in on your W-2. I kept looking for references for the form number itself in the software instructions and couldn't find it anywhere and thought something was wrong. Also, in the past I had missed putting in HSA distributions because I didn't understand what HSA distributions encompassed.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springfield, VA
Verified Purchase:Yes
I have used this product now for over eight years and have never been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Bought snd used H&M for this year and the past years
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: duped624
from Arizona
Verified Purchase:Yes
While the federal return was eventually handled adequately, the state return was badly mismanaged. It took far too much work to coax your software to produce the proper result. This was time to use Block tax software, and it is definitely the last time. I'm only here because TurboTax dropped support for Windows 10.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
H&R Block Program Falls Quite Short on Tax Program
on April 6, 2026
Posted by: IHATE TAXES
Your program is not very clear on multiple tax issues. Also, it indicates errors that are NOT errors and gives the taxpayer an uneasy feeling for filing purposes. Turbo Tax let you correct all errors therefore giving the taxpayer relief that their return is filed "error free"...I don't get that feeling with H&R Block
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I have been using H&R Block for years now. It’s so easy to use and it guides you through with ease. I have always felt confident with my tax returns, never worried about being audited. Not sure why the cost goes up every year as I do the same thing every year, only difference this year was the overtime.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Banger35
from Las Vegas, NV
Verified Purchase:Yes
Installation & use of the software went smooth. Happy with the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobt440
from St Petersburg Florida
Verified Purchase:Yes
I have been using TurboTax for the last 4 years try it again this year and it was just loaded with problems. Spoke to them many times and spent a lot of time on the phone and it did not solve the problem so I got better uses for my time. So I bought your program is working very well no complaints at all. The price is better also
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock