bad activation code - phone calls are not answered
on July 15, 2020
Posted by: heybuddy
from mt juliet tn
Activation code worked to run the program but invalid to file nice automatic phone system it answers and says were to busy and hangs up up against a deadline here will have to do it by hand software was a waste of time and money
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The software was straight forward to a point. I needded support on the 15 Apr no Luck. thanks to friends problem solved. Luckily in the Review they did not ask about Phone support
So much easier than shuffling forms, and trying to find missing forms. I always file via paper form, but I'm sure the electronic filing is just as good as the rest of this software, and much easier than paper. There were a couple of items that could be better, since a few items were unclear, and there was no link to instructions that would clarify. Had to go to IRS publications, which weren't very clear either.
Pros: Easy to prepare, Easy to import documents, Fast
Everything was really easy to use. It moved all of my information from last year onto the Federal 1040. It was easy to enter what I needed to finish the 1040. Then,,,, the state (WI) return took as long as the Fed. It transferred my name, address, etc. but NOT income, deduction info, etc. It put me into figuring homestead tax, but never put in my total salary from the 1040, which would have disqualified me from homestead anyway, so I could have saved a lot of time and effort. Then, at the final check , I was reminded to put in my total income, which HRBlock had failed to enter, so then I had to again get my official W2 and again enter that figure. Well, it's good HRB found the mistake, but I had to re-enter several things that I had already entered on the 1040 because the software did not transfer them to the state form.