Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Bshan
from Texas
Verified Purchase:Yes
Great product easy to navigate walk you right through to get all deductions
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hollis, NH
Verified Purchase:Yes
Great software - have used it for many years. had major problem with support. Telephone and chat access. My verification code was not being accepted. I hadn't used it and was trying to file my return. I tried for three days to talk to a human to no avail.I ended up paying vis credit card to file. an unnecessary expense for me.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: ALTM
from California
Verified Purchase:Yes
It’s easy and convenient. I won’t use any other product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SeniorTaxFiler
from COLORADO
Verified Purchase:Yes
This used to be a good product. Completing a return is now a chore due to all the effort needed to skip advertisements and various other opt-out questions that appear during the process. I can understand this if I paid NOTHING for the product - but I did not.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
What an upsetting disaster. I owe thousands more
on July 18, 2020
Posted by: Karl G
from Oceanside, Ca
Verified Purchase:Yes
What an upsetting disaster. As I was submitting my tax forms and $ to the IRS and State, the Block system recalculated my taxes adding thousands more to what the software calculated minutes before. Minutes before the Block software said I was audit proof and things were OK. Now I have to buy another brand of software and submit and amended return.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: JBV69
from Tampa, FL
Verified Purchase:Yes
I have been using H&R Block tax software for the last 7 years. It is excellent and user-friendly. It imports all my Charles Schwab transactions seamlessly. It makes filing my taxes less stressful because I know they are accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Aaron 12
Verified Purchase:Yes
It is really easy to use! It took me only an hour to do my taxes! Normally it’s takes multiple hours! Thank you H&R Block for you quality software!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1
Found 3 or 4 bugs this year! So disappointed :(
on July 18, 2020
Posted by: Chris in California
from LA County, California
I have been happily using H&R Block software for at least 20 years and do taxes for relatives besides my own. This year was horrid. The bugs found were:
For the IRS, couldn't report a QCD taken from an Inherited IRA. :(
For Calif, couldn't enter the excess over-payment from 2018 to be carried over to 2019. :(
For Calif, couldn't report dividends that were taxable federally but tax-free for Calif. (It only allowed fed tax-exempt to be carried over to the state.) :(
When the Capital Gains carryover is different federally and for the state, I could enter the California carry-over from 2018 but it wouldn't show me the calculations for how much carry-over is left for next year. I have to dig out paper forms to calculate it. (This is for a return where the AGI is less than the Standard deduction) so all of the $3,000 is not used.)
In addition, I used the "Help" section to search for about 10 different keywords, but none were found. So, why even have a "Help" section?
I ended up re-doing the whole state return by hand and mailing it thru the Post Office.
Next year, I will likely move to a competitor for whom my friends give good reviews.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock