Activation number would not work . when they gave me replacement number irs would not accept return . am now prepating everything by hand . next year will be turbotax.
Cons: Time consuming, Hard to prepare, Hard to import documents
I have received my Federal refund, so I know the submission message was accurate. However, since I have not been able to view or print my returns, Federal and PA, I haven't been able to submit what I owe PA or complete my local return.
Filed a return that got rejected even though the accuracy software said it was okay. Spent hours getting online help. Finally by the grace of the Holy Spirit in a bizarre sequence of events got William. He was great and resolved my problem. Thanks William, good job.
I have been buying this for several years and it has worked well. However this year we got a note from the IRS that we had underpaid (relatively a small amount) and we had to send that amount with interest charges
I don't trust the efile. I thought I completed my federal tax before the July deadline. Went to IRS to check status. No record. Tried to contact support. 45 minute wait. My phone and internet connection won't last that long. The tax software suggested an efile. Apparently that didn't work. No problem for years when I filed paper. Don't trust the netherworld of the internet.