Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
4
Bug discovered in 2019 Deluxe
on October 15, 2020
Posted by: donrudi
from Laramie, WY
I don't know how it happened, but when I went to e-file, the verification routine got stuck in a strange endless loop. It put my zip code in the City Field and instructed me to fix it. When I did so, it proceeded to put my city name in the Zip Code field. This process continued indefinitely until I finally broke out of the loop by deleting all my contact information. It was automatically refilled by the software. I can send scree shots of the errors.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Vet difficult to work with!
on October 15, 2020
Posted by: H S G
from Cleveland, Ohio
TurboTax is more expensive but, it’s also a better program.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Reliable tax package
on October 15, 2020
Posted by: TaxPro67
from DFW
I have used H&R Block Tax packages for many years and it has never failed me. Good and clear instructions along with examples that a clear. I not taken more than a couple of hours (usually an hour) to complete my return. Price per simplicity is unmantteched.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Were helpful.
on October 15, 2020
Posted by: Buddy95
from Tampa area.
I had numerous delays for completing but was able to complete and efile as advised by the IRS.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block Deluxe, best Tax program going
on October 14, 2020
Posted by: Ron1951
from Texas
This is the 6th year in a row I have used HR Block Deluxe, it is the best software going. I tried Turbo Tax in 2013 and found it to be much more difficult to navigate and not nearly as intuitive as HR Block. I will not be trying any non-HR Block Tax program in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Fell short of expectations
on October 14, 2020
Posted by: B2inNY
from Victor, NY
The IRS added a requirement regarding K-1 basis calculation on Form E line 28 in 2018. The software doesn't have this capability. The capability needs to be added in order to e-file a complete return.. I will not buy HR Block 2020 tax prep software if this capability isn't built in. I've been using your software for many years and have been happy with it. I will be forced to switch if I can no longer complete and e-file my return with your software.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
SMALLISH LIGHT FONT FOR OLDER EYES
on October 14, 2020
Posted by: LONCOOP
from HOUSTON TX
OVERALL PRESENTATION NEEDS TO BE LARGER AND DARKER FONTS FOR OLDER EYES :)
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on October 5, 2020
Posted by: Beck2019
from Hummelstown, Pa
I didn't read the fine print. Assistance no longer included. Not worth the money without that service included.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock