Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
1 out of 5
1
Yikes
on February 7, 2021
Posted by: i am at a loss
from st. louis mo
I submitted my federal taxes on 2/1/2021 with a confirmation email to confirm. The taxcut screen says I will receive a response from the IRS within 48 hours. That's 2 days. As of 2/7/2021 ( 5 days past the 48 hour window ) I am still waiting to hear from the IRS. I do not understand the delay and suspect the return was never presented to the IRS. That or something is mangled up in Tax Cut system from receiving a response from the IRS. I have been a faithful TaxCut fan for over 20 years. I've never had something like this happen and don't know what to do to correct. My confirmation email says don't respond to it as nobody's there. Now what?
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
very few
on February 7, 2021
Posted by: A HONEST TAX PAYER
from MILWAUKEE, WI
It is just another example were corruption in the form of political donations has allowed the major tax prepares to get the federal govt to force the citizens to have to pay TAX CUT, ETC to file there taxes when tax software own by the govt should be doing this for FREE ! FREE !
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always great
on February 7, 2021
Posted by: Jonsey04
from Lake Station, IN
I've bought H&R Block software for years and have always found it great to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very well designed
on February 7, 2021
Posted by: Bob_S
from Garner, NC
One complaint only: It presented the option for printing my return BEFORE it informed me that I needed to update the software, thereby necessitating a second printing (which turned out to be identical to the first printing.) Otherwise it seemed clear and well documented.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!!
on February 7, 2021
Posted by: Troideanna
I have used HR Block Deluxe for many years and have confidence every time I file my return. Thanks!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Left me with questions
on February 7, 2021
Posted by: Ms I
from IN
My understanding was the Stimulus checks were not taxable. If they are not, why was it part of your tax forms.? When you asked for the checks and the amounts, it threw me off, I don't know where they went on the forms. At the end there was something wrong, I never did figure it out, but then it finally went. It may be rejected because I didn't change anything, because I didn't know what to change.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to navigate
on February 7, 2021
Posted by: Jackolboy
from Pennsylvania
Been using this product for years and this year it navigated better than before! I did hit one glitch I got charged twice for my state processing fee (pa). Due to a message after I paid the first time I had to do an update (which I did before I did my input) and I had to pay again after the update! Other than that great program and much easier than years past
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple & Easy to use
on February 6, 2021
Posted by: BDB Maine
from Maine
I've used H&R Block tax software for years. It's always simple and easy to use, although I do have a fairly straight forward tax situation. My only complaint is the font is so small it's hard to read. On my laptop, letters are slightly less than 1/16 inch tall, and there's no way to enlarge the view.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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