I’m not satisfied that you endorsed PDF 995 to be downloaded onto my computer and then it took over and caused my printer to only print PDF. There was no way to save my return unless I downloaded the PDF995. Did not appreciate this from your company
Complete, up-to-date. Easy to follow. Instructions clear and consise. I have been using for more than 15 years and have never had a problem. Software has grown better with each passing year
Pros: Easy to prepare, Easy to import documents, Fast
Had to mail my tax in because the IRS said my wife's DOB was wrong even though it was entered as on your forms. Could not resolve the issue with your program.
The interview style and user friendliness make the tax filing process easy. Have been using your software for many years. Your new TV commercials, however, really stink; they tend to take away from the respectful nature of your product (why must everything appeal to the mindless youth of today?)
The software leads the user through the process easily. This makes it simple to cover all items accurately and as a result makes it easy to file. It took me less than an hour to file my taxes with confidence that I did not miss anything. This year it was great to be able to claim charitable contributions even with the standard deduction. It was also great to know that the stimulus check amount was adjusted for actual 2020 earning rather than using the 2018 or 2019 filing. This is the most fair to all.