Easy to use. Guides the user step-by-step. There are a few places that could be stream-lined but they are probably not universal. I've been a HRB user for about 12 years.
I have used H and R Block tax software for a few years and find it easy to use and accurate. Very user friendly and able to understand. I would recommend this software. It has a great interview section to get all data collected and easy to input data
My federal return was rejected because the program told me it would fill in a line from my 2019 return if necessary. Well, it was necessary, and the 2020 program failed to enter it. The IRS rejected the return until I entered the correct amount from the 2019 return.
good software, would be nicer if you could run 'what if?' scenarios to determine impact of changes. And sometimes it's hard to get your situation into the 'box' the software is looking to put you in. This year it was the OH state portion that didn't want to understand my local city tax situation. But overall quite good and reliable.