Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,385 Reviews)
Open Ratings Snapshot
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,727 out of 61,885
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Not completely satisfied.
on April 7, 2026
Posted by: Disappointed1776
from Mehlville, MO
Verified Purchase:Yes
Did not like the fact that this program crashed when I downloaded my 1099_B's. And that software glitch was not corrected immediately.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very Well Put Together
on April 7, 2026
Posted by: Arapaho Joe
Verified Purchase:Yes
I have used the HR Block Tax Cut software for years. I find the program to be unfailingly good! User friendly, explains issues if I need it. We still pay a bundle to the IRS, but the program makes the process less painful.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Don’t use for extremely complicated taxes
on April 7, 2026
Posted by: Debbie1734
from Florida
Verified Purchase:Yes
Our tax return was more complicated this year. We found it difficult to maneuver to to places we needed to be. We won’t be able to use this product going forward.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H&R Block Tax
on April 7, 2026
Posted by: Dale N
Verified Purchase:Yes
Good product, fair price . Would like to see the screen size larger with larger print . Seemed harder to read as compared to Turbo Tax.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on April 7, 2026
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
The H&R Block deluxe 2025 software worked fine with the exception of a small problem while filing the federal and state taxes. The program seemed to file the tax forms then went to a final update check, asked for the credit card information again then sent the tax forms in. This caused me to be charged twice to send the state tax forms in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
software will not install on windows 11 computer
on April 7, 2026
Posted by: matrixaj
from Nashville, North Carolina
Verified Purchase:Yes
I bought this software in December 2025 at a good price.
Cons: Time consuming, Hard to import documents
Value
1 out of 5
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome product with ease of use
on April 7, 2026
Posted by: happycustomer27
Verified Purchase:Yes
Been using this for years, makes doing taxes so easy!
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Last year using H&R Block
on April 7, 2026
Posted by: gray matter
from Kyoto
Verified Purchase:Yes
I am regretting purchasing this software. I don’t believe this software is necessary and for most adults learning taxes is the way to go than counting on this company.
Value
1 out of 5
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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