Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: LarryTR250
Verified Purchase:Yes
I have used H&R Block software to successfully complete my taxes for over 5 years. After completing my 2025 taxes I was unable to open the file in order to submit my Federal VA taxes. Calling your help line revealed a problem with the program caused by the latest download & a suggestion to delete that file & do my taxes again. However after completing my taxes a second time I was still unable to open my file. A second call to your help line requested I wait for 5 days for another update to correct this issue. After a week I was able to open the file & submit them successfully.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bobbobbins
from austin texas
Verified Purchase:Yes
This was my first use and it wasn't bad. I got lost along the way a few times and had to hunt down how to enter certain information that I assumed would be part of the initial income portion - like investment dividends. I was able to figure it out. Over all a good product and will be using again next year.
Pros: Fast
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve1962
Verified Purchase:Yes
I have used this for the past two years. Totally worth it.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BSBA Mizzou 1972
Verified Purchase:Yes
I've been a customer for over 5 years. They effortless fill in common data (name, address phone numbers) efficiently into next year's taxes. I like their final review and crosschecks. Lastly, they notify me of my chances of being audited based on the information I entered.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Retired Prof
from NH
Verified Purchase:Yes
Works great getting past info in to make entries easier and remind you of your various incomes and accounts
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LouieZ
from FL
Verified Purchase:Yes
I have successfully used your tax software to prepare my partner, my daughter and son-in-law, and my two grandchildren’s, as well as my own returns for many years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati
Verified Purchase:Yes
Can't fix program its been 3 years for state tax can't take the joint credit and they won't fix it
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
"So easy, a caveman can do it..."
on April 7, 2026
Posted by: Nirodad
from Huntington NY
User-friendly, easy to undertand, logical sequence.. Displays tax owed or refund as you fill in the info rather than "shocking" you at the end.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock