Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
Shows little attention to detail or bug correction
on April 7, 2026
Posted by: Anonymous
from Charlottesville, VA
Verified Purchase:Yes
The TY2025 version for the Mac contained the exact same software problems as the previous year. Update alerts occur but will not load automatically. They require going to a download site and then installing manually. The included state software will not load within the program without attempting to charge separately. This requires contacting support and having the state version emailed for manual installation. Finally, printing of any forms are grossly enlarged and unusable. Turns out, you must click a box in the printout setup to correct this.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Unhappyhrblockcustomer222
from Oh
Verified Purchase:Yes
Have used for over a decade. The past few yrs have started having non negligible glitches. This year the gui did not properly film out my state forms. Glitched out on partial residency between michigan and ohio. The checker at the end identified the data inconsistencies on the forms. The info was provided correctly in the gui, had to manually correct the forms. Costs a lot of money for this type of basic functionality glitch…
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Awkward!!!
on April 7, 2026
Posted by: Bob5713456
Unhappy with the illogical process. If you file an electronic federal file first, you have to go through the whole filing process again for the federal if you want to e-file the state. unacceptable, turbo tax next year
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Does tax returns for me with verifiable results.
on April 7, 2026
Posted by: Anonymous
from New Auburn, Wisconsin
Verified Purchase:Yes
I do my own and some family tax returns with this software. I was a CPA before I retired that did several farmers tax returns along with businesses and related individual returns. I have been with this software since it was called Kiplinger's. Has done a reasonable job for me for many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Harrisons RX 2026
from California
Verified Purchase:Yes
Accidentally bought 2025 twice ....... getting credit for the second one was easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tag25
from Hudson, NH
Verified Purchase:Yes
Been using it for a number of years. Has never let me down. Carrying data forward from year.to.year simplifies the entry for the next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
helpful explanation features when needed
on April 7, 2026
Posted by: cburns8848
from Everett Washington
I have used HR Block software to file my taxes for 20 years. I love this software because it's easy to use and every user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: NoMore2025
from Lake Havasu, AZ
Verified Purchase:Yes
Did not import correct information from US Bank for Wealth Manage account. Told me I had an incorrect IRS pin that was on my IRS online account and lock me out. Because of this I was unable use your software to file online. That also cause not be able file Arizona because this I couldn't use the IRS online. So, I hard print both and mail them. Finding how to deal with IRS PIN was confusing. Now showing not filed.
I have used your software for years, this will probably the last time.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock