I've been using the software for years. This year it disappointed. Answers to questions in the program are inadequate or not found. Search engine leaves much to be desired. I honestly don't know if I will use the software next year or switch to Turbo Tax or just go back to an accountant. I recall it was easier to lookup answers in the past.
Pros: Easy to prepare, Easy to import documents, Fast
Good program for the price, but I wish they'd fix their printouts so that there isn't one full page with just a few lines on the next. They could and should get it all on one page.
I have used this software for 8 years and have been very happy with the results. Never had any problems with the IRS. When tax law changes occur, the software is updated promptly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I've been using H&R Block Deluxe for several years. Before, I used the other one. This one's easier to use, is a great value, and the user interface is easy to navigate. Improves every year. Gets both my taxes and my neighbor's done in a snap, and she has some pretty gnarly investment transactions. I would definitely recommend it. Love, love, love it.