Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Software Mostly Works
on April 28, 2021
Posted by: LR Larson
from Midland, MI
Verified Purchase:Yes
For the most part, the software was easy to use, but a couple of things required a lot of searching to figure out how/where to enter the financial data. And the disk image backup process did not work even though the software stated that it was successfully completed.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block walks you through a return
on April 28, 2021
Posted by: Anonymous
from Rochester Hills, MI
Verified Purchase:Yes
It walks you through most everything you might encounter in filing a return. It asks the appropriate questions to help you get it done correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax software!
on April 28, 2021
Posted by: Anonymous
from Hilliard Ohio
Verified Purchase:Yes
Easy to use and understand....great navigation tools!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Costly faulty software
on April 28, 2021
Posted by: Anonymous
Verified Purchase:Yes
missed an mistaken date of death which should have been caught and IRS didn't accept no way to correct.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome and easy to use
on April 28, 2021
Posted by: NELB
from Boston, MA
Verified Purchase:Yes
I have used this software for many years to do my taxes and that makes it very easy for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worked Great
on April 28, 2021
Posted by: No sure why this is uniqu
Verified Purchase:Yes
The federal refund process was super easy and straight forward. Probably one of my best experiences. The state was sufficient, but definitely a lot less intuitive and intelligent. Some of the line numbers referenced by state in my 1040 seemed incorrect, and I felt like I was spending a lot more time making sure I was putting in the correct info.
I also don't like that they try to subtly get you to let them sell your information at the beginning.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Rev Doc
on April 28, 2021
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Fairly easy to use. Good verification information.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Kudos to HRB Customer Service
on April 28, 2021
Posted by: Anonymous
Verified Purchase:Yes
H&R Block Deluxe 2020 worked flawlessly for completing and e-filing my Federal return, but when time came to e-file the State return, no go. The software identified an entry from a field on a 1099-R that would not allow the State return to be filed electronically, even though the information entered in the software was exactly what was on the paper 1099-R. Eventually, customer service at H&R was able to diagnose and fix the problem over the phone. That's right, a live person...over the phone ! Both returns were accepted electronically in minutes, and refunds were on the way in a matter of days.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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