Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: patrog
from Wisconsin
Verified Purchase:Yes
Well Ive used taxcut and the hr block tax prog since the late 90's. however this year I've had some type of glitch that Ill try to describe.
Im getting a refund from both Fed & State.
Fed and WI state e filed... both are accepted... the next day i go into check status ...Fed is ok...
State has changed to me owing $509. with a popup worksheet showing that my Social Security was not subtracted from my AGI on my WI return ...HMMM...i go to WI DOR web site and find a place to check on my refund .... I enter the required info and it returns saying I should receive my refund by the 10th....
On the 8th i check my acct and the refund has been deposited as it was filed originally....HMMM kind of strange.... My State prog is still showing me owing $509 ... but as long as the refund has been deposited as it was filed ... I'm ok with it but wanted to report this glitch....and FYI I'm running a win 10 pc with 1 yr extended updates.
Im getting a refund from both Fed & State.
Fed and WI state e filed... both are accepted... the next day i go into check status ...Fed is ok...
State has changed to me owing $509. with a popup worksheet showing that my Social Security was not subtracted from my AGI on my WI return ...HMMM...i go to WI DOR web site and find a place to check on my refund .... I enter the required info and it returns saying I should receive my refund by the 10th....
On the 8th i check my acct and the refund has been deposited as it was filed originally....HMMM kind of strange.... My State prog is still showing me owing $509 ... but as long as the refund has been deposited as it was filed ... I'm ok with it but wanted to report this glitch....and FYI I'm running a win 10 pc with 1 yr extended updates.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used your product for quite a while. I haven't bought a state in two years; I found that buying a state was lacking and punitive. At this point the best feature is coping data from the previous year.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ETG26
from Florida
Verified Purchase:Yes
Excellent Software and I appreciate the timely software updates.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jhdreams
from Missouri
Verified Purchase:Yes
The software program constantly skipped screens/pages and to odd screens that weren't intended.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Iowa state return
on April 8, 2026
Posted by: MizC
from Mason City, Iowa
When I printed 2025 IA 1040 the shading did not show up, there is usually a light grey background when printed for the lines. i have a black and white HP Laserjet 4000 printer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Not much different from previous years. I had a lot of trouble with the import of LPL information. Seems like importing once should have filled in all the information, but didn't and when I filled in the next info, it duplicated previous entries, so I had to go back and correct. Lots of trouble.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Falemo
from Columbia, sc
Verified Purchase:Yes
Not supporting electronic filing of a 1099-NEC form creates a delay in getting refund quickly.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MM19
from Philadelphia PA
Verified Purchase:Yes
Some explanations within the help documentation could be more clear. Real, frequent examples might be helpful.
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock