Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Didn’t send me the annual renewal offer as I’ve been a customer for over 10 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tombo454
from New York
Verified Purchase:Yes
I have used H&R Block tax preparation software for years and have found it to be reliable, accurate, and easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MakeStateSubmissionFree
from Granger, IN
Verified Purchase:Yes
I find the program to be just fine overall.
Didn't like the idea of the substantial extra charge for e-submission of the state return.
[And, who needs five "free federal e-files"? That appears to be just a gimmick.]
Didn't like the idea of the substantial extra charge for e-submission of the state return.
[And, who needs five "free federal e-files"? That appears to be just a gimmick.]
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ric14u
Verified Purchase:Yes
The software often fails to load, freezes, and crashes.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Zunch
from Queens, NY
Verified Purchase:Yes
I have been a long time customer of H&R Block's boxed/downloaded tax software. It's reliable and makes the process simple. I prefer keeping my personal information local, and your package allows me to do that.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Generally adequate. Wish more affordable up front
on May 7, 2026
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Generally adequate. Did not have ability to enter spousal IRA. Wish not as expensive upfront and for state online filing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MF25
from Buena Vista, CO
Verified Purchase:Yes
Product very good-BUT- could not print out finished return. Very frustrating!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: The Old Crow
from Carlisle, PA
Verified Purchase:Yes
I have been an absolutely loyal user of H&R Block software for decades. No more. It is absolutely inexcusable... frankly, unforgivable... for you to bungle partnering with major banks and investment houses. Imagine just how confused, then flabbergasted, then just damned angry I became when I had to sit down with a stack of 1099s and manually enter the data. I then realized that you no longer have a product that's worth the price you're charging.
And, by the way, don't think that we didn't notice that you've outsourced everything to India. Nice job. Now go read what Steven Covey had to say about watering down the chowder.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock