Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Granger, IN
Verified Purchase:Yes
I have been using the desktop version for several years and was satisfied until this year.
I needed to file form 5329 this year but your accuracy review flagged an error indicating that I had to wait for a technical fix. After waiting for a month, the "fix" reportedly occurred. However, when I finally tried to e-file my return, it was rejected by the IRS. I decided to delete form 5329 and try e-file again. With 5329 deleted, my return was accepted. However, now I sent in form 5329 and I fear that it will not be accepted as it is no longer part of my e-filed return. I no longer trust your software!
I needed to file form 5329 this year but your accuracy review flagged an error indicating that I had to wait for a technical fix. After waiting for a month, the "fix" reportedly occurred. However, when I finally tried to e-file my return, it was rejected by the IRS. I decided to delete form 5329 and try e-file again. With 5329 deleted, my return was accepted. However, now I sent in form 5329 and I fear that it will not be accepted as it is no longer part of my e-filed return. I no longer trust your software!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MrJones68
from Ardmore Oklahoma
Verified Purchase:Yes
I’ve used turbo tax for 18 years until this year. I can’t believe how much easier and faster H&R Block was to use!! Love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ginber
Verified Purchase:Yes
I purchased this last year after completing my previous return. In November I receive an email regarding the new return. This meant I had access to work on my return at any time; I love the convenience of this.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
This continues to be my "go-to" program for taxes. I like the auto-renewal feature. Easy to use, intuitive, good reference notes and accuracy check. I have never had an audit or inquiry from the IRS when I use your softwafe.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nv
Verified Purchase:Yes
Easy to use. Able to look up answers to any questions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I had trouble with the clean fuel vehicle credit. It turns out that my vehicle did not qualify, due to where its final assembly was in Mexico. That could have been explained more fully. When I tried to delete this off my fed return, it did not delete it fully, and I had to re-re-re submit it. I am not sure if it is still done correctly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Can Not Print the Form
Verified Purchase:Yes
The tax progam is fairly easy to complete and submit electronically however when I attempted to print out the physical form the 25 pages became 246 pages with mulitple blank copies of Form 8582 and Schedule E Part 1 ATT. As the information for these pages comes from K1s my opinion is that the Deluxe software is unable to handle K1s correctly in detail. I thought my K1s were fairly simple and in previous years had no issues with the K1s from the same sources but not this year. I was able to print individual forms and my electronic filing was accepted, but the AI answer to the problem was basically; "maybe you made an error, go check" Check did not change the problem. The State program worked and printed fine.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: George from upstate
from Plattsburgh New York
Verified Purchase:Yes
Easy to use. Information readily available to understand topics
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock