Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,385 Reviews)
Open Ratings Snapshot
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,727 out of 61,885
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Years Long User of Software
on April 9, 2026
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used this software for a number of years now. Very accurate and step by step guide will ask many questions as you progress through the software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on April 9, 2026
Posted by: loubart
Verified Purchase:Yes
i have been using for years and in the last couple of years I have had issues with it filling last years info. this year it changed my social and it did not put in last years AGI. cannot be depended on anymore
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
IRS reject efile return with a confusing reason.
on April 9, 2026
Posted by: Anonymous
from TX
Verified Purchase:Yes
Your program says may return has been checked and is ready to go. Sent efile and IRS keeps rejecting it saying my spouse's 1924 AGI or PIN does not match. We filed jointly so the AGI is the same. What is going on? Your AI help chat is no help.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Unhelpful support
on April 9, 2026
Posted by: Meohmy2
from Michigan
Verified Purchase:Yes
Needed assist for download and was charged a second time for the help.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Program
on April 9, 2026
Posted by: Anonymous
from FLORIDA
Verified Purchase:Yes
Works well and is relatively simple to use. Just answer the questions and fill in the blanks. I've used the program for years with very few problems and have never heard any complaints from the IRS.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
LOVE IT
on April 9, 2026
Posted by: slickdome
from Illinois
Verified Purchase:Yes
I have been using this product since 1991 and am completely satisfied with it. Outside of a small glitch with where I install the a long time ago, the software has been error free, Definitelt would recomend thsi product
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 9, 2026
Posted by: Nicki2113
from Oro Valley, AZ
Verified Purchase:Yes
User friendly! Hope I did it right as I had to do two state returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Confidence Is High
on April 9, 2026
Posted by: Anonymous
from Northeast Kingdom
Verified Purchase:Yes
Third year using this software and results are positive. Would I get more back if using a Trump lawyer? No way of telling so I'll just stay out of jail and continue using this method.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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