Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Pat49
from Nashville TN
Verified Purchase:Yes
First time in over 10 years of using HRB tax software that I had a terrible experience with an obviously reported software glitch not fixed.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Franf
from MK
Verified Purchase:Yes
I'm a multi-time repeat customer.. what better way to express my satisfaction?,
Pros: Easy to prepare, Fast
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape Cod
Verified Purchase:Yes
Very thorough, comprehensive, and easy to use and navigate. I've been using this for the last 10+ years and will continue on in the future.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your great feedback! We’re happy to hear you’ve found the software thorough, easy to navigate, and reliable over the past 10+ years. Your continued trust and confidence truly mean a lot to us, and we appreciate you choosing H&R Block year after year.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
A little too easy, this time! Not sure that the final check was as comprehensive as other years. I probably should have reviewed it more closely before sending it...
But I always enjoy the process!
But I always enjoy the process!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: St73
from Lancaster, SC
Verified Purchase:Yes
I have used H&R Block for at least 10 years now. Great software and very easy to use and to file your taxes.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for sharing your experience and for using H&R Block for over 10 years! We’re glad to hear you continue to find the software easy to use and that filing your taxes is a smooth process. We truly appreciate your long‑time trust and loyalty.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SE Michigan
Verified Purchase:Yes
Previous years of Deluxe+state each had a specific omission or glitch that the interview process did not cover or resolve. 2026 version did not address what to do regarding 1099Q statements. Otherwise the software performed well and filing went smoothly.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
We completed our 2025 Taxes early this year. I don't know what we would do without the H&R Block Software!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MJ Ab
Verified Purchase:Yes
She was thorough and willing to find the answer to have my filing succesdfully submitted
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock