Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,383 Reviews)
Open Ratings Snapshot
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,725 out of 61,883
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Very comprehensive tax preparation software.
on October 14, 2026
Posted by: Anonymous
from Beaufort, SC
Verified Purchase:Yes
I have used H&R Block software for too many years to remember. I have always been able to do at least 90% of the interview and form creation. The shortcomings are because of my special situations dealing with K-1, importing 1099-B trades, and the handling of grouping trades and wash sales data entry. I have never been audited by the IRS but feel confident in my filings.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 15, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Growing Usage Issues
on October 14, 2026
Posted by: 6466
from Cary, NC
Verified Purchase:Yes
Easy to us, but now no down load of tax docs that were available in the past: eg, IBM docs in Fidelity
Cons: Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, October 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
My go-to tax application
on October 14, 2026
Posted by: SGV262
from 01867
Verified Purchase:Yes
The program is easy to use. I appreciate the cross-checking and data verification.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Buyer Beware.
on October 13, 2026
Posted by: KKFlip
Verified Purchase:Yes
I have been using this software and am generally good with it. However I was falsely under the impression that a single state efiling was included with the federal efile. No chance and not happy to be charged for it.
Response from HRBlockBy Abbie, October 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
IRS ID
on October 11, 2026
Posted by: IdMe
from Ga
Verified Purchase:Yes
The software needs to ask for the IRS ID #, it changes every year, so last years auto fill will cause an IRS rejection and refile both state and federal. I had to efile twice and pay with CC for State twice
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Versatile tax package that has great support
on October 10, 2026
Posted by: Anonymous
from Silicon Valley
Verified Purchase:Yes
Product works well. I've been using it for decades.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Willjammee, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Federal tax program better than the state program
on October 9, 2026
Posted by: 27bobnotbob
from San Francisco
Verified Purchase:Yes
The state software is not at the same level as the federal program and does a very poor job of explaining any part of it
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on October 9, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have been using this product for 15+ years, taxes are a breeze.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Frank8632, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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