I have used H&R Block software for too many years to remember. I have always been able to do at least 90% of the interview and form creation. The shortcomings are because of my special situations dealing with K-1, importing 1099-B trades, and the handling of grouping trades and wash sales data entry. I have never been audited by the IRS but feel confident in my filings.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 15, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Easy to us, but now no down load of tax docs that were available in the past: eg, IBM docs in Fidelity
Cons: Hard to import documents
Value
3
Response from HRBlockBy Lexis, Social Media Team, October 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using this software and am generally good with it. However I was falsely under the impression that a single state efiling was included with the federal efile. No chance and not happy to be charged for it.
Response from HRBlockBy Abbie, October 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software needs to ask for the IRS ID #, it changes every year, so last years auto fill will cause an IRS rejection and refile both state and federal. I had to efile twice and pay with CC for State twice
Pros: Easy to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
The state software is not at the same level as the federal program and does a very poor job of explaining any part of it
Cons: Hard to prepare
Value
3
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.