Disappointed that HRB didn't include Form 1116 Schedule B. Perhaps this isn't a frequently required form, but how difficult is it to include a simple 2 page form? Because of this, you have to print and file your tax return BY MAIL. Leading to weeks (if not months) of delay on a refund.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using H&RBlock software for ages and shall continue in future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Pretty intuitive to use for federal the state was not as easy
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
H&R Block's Deluxe software is excellent, but they should provide clearer Box 14 categories for New York filers, including specific options for NY SDI and NY Paid Family Leave / NYPFL, instead of forcing users to choose “Other.” That workaround creates unnecessary final-review warnings even when the W-2 entries are routine and correctly reported.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Having used the program before, it made this years return much easier due to the ability to import all of the accounts and details from the prior year. The only problem I had was that I was due a refund and requested the Treasury send me a check. About a week ago I got a letter from the TreasuryDdepartment saying they could not make a direct deposit to my bank account because the effort to make a deposit was rejected by my bank (?). Not sure if this was glich in the program or an error at the Treasury Department.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!