Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,383 Reviews)
Open Ratings Snapshot
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,725 out of 61,883
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2 out of 5
2
Disappointing
on May 8, 2026
Posted by: jhj8
Verified Purchase:Yes
Disappointed that HRB didn't include Form 1116 Schedule B. Perhaps this isn't a frequently required form, but how difficult is it to include a simple 2 page form? Because of this, you have to print and file your tax return BY MAIL. Leading to weeks (if not months) of delay on a refund.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy usage!
on May 8, 2026
Posted by: AJJL
from Warrenton, VA
Verified Purchase:Yes
I got this and ,MAN, did it make doing my taxes easy peasy lemon squeasy :D
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax software'
on May 8, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
Have been using H&RBlock software for ages and shall continue in future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good
on May 8, 2026
Posted by: Rick P1
from Indiana
Verified Purchase:Yes
Pretty intuitive to use for federal the state was not as easy
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
worked great
on May 8, 2026
Posted by: Anonymous
from VA
Verified Purchase:Yes
your software works much better than your review. Every nickname i try has been used by someone else so I give up on this review.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Box 14 needs some work
on May 8, 2026
Posted by: mikeNY
from Yonkers, NY
Verified Purchase:Yes
H&R Block's Deluxe software is excellent, but they should provide clearer Box 14 categories for New York filers, including specific options for NY SDI and NY Paid Family Leave / NYPFL, instead of forcing users to choose “Other.” That workaround creates unnecessary final-review warnings even when the W-2 entries are routine and correctly reported.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy to use features
on May 8, 2026
Posted by: Breps80
Verified Purchase:Yes
I bought this software last month and I'm very happy with the results
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Basically a very good program
on May 8, 2026
Posted by: Badger2026
from Texas
Verified Purchase:Yes
Having used the program before, it made this years return much easier due to the ability to import all of the accounts and details from the prior year. The only problem I had was that I was due a refund and requested the Treasury send me a check. About a week ago I got a letter from the TreasuryDdepartment saying they could not make a direct deposit to my bank account because the effort to make a deposit was rejected by my bank (?). Not sure if this was glich in the program or an error at the Treasury Department.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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