Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
Software bugs forced me to file a paper report
on April 15, 2026
Posted by: happybiker
from WA State
This program has numerous bugs, which caused rejection of my electronic filing by the IRS and forced me to mail a paper return. Some details:
1) Wrongly interpreting day of birth, choosing 1040-SR instead of 1040 and adding a Social Security income form.
2) Forcing the inclusion of form 8959, even though no community income exists.
3) Arithmetical errors in form 5329
1) Wrongly interpreting day of birth, choosing 1040-SR instead of 1040 and adding a Social Security income form.
2) Forcing the inclusion of form 8959, even though no community income exists.
3) Arithmetical errors in form 5329
Also, when adding details to medical expenses in a items list, attempting to review what I entered brings the IRS form instead of showing the details as entered.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly good. FYI, IRS does’t allow refund by check
on April 15, 2026
Posted by: Nico998999
Verified Purchase:Yes
Software was easy to use and I’ll value it much more when my taxes become more complicated. Only complaint is your software allowed me to request a check for my tax refund, but the irs contacted me to say this wasn’t allowed and only direct deposit to a bank account will be allowed
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GoSpurs
from San Antonio, Texas
Verified Purchase:Yes
Will not be buying this software for next year’s taxes. We couldn’t export for and bundle information from Merrill Lynch.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chris135
from Arlington, VA
Verified Purchase:Yes
I switched from TurboTax to H&R Block this year because the Block interface was easier to follow. Overall the H&R Block software was easy to use and accurate. It could still be more user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Better Than Turbo Tax
on April 15, 2026
Posted by: Zoo7
from WISCONSIN
So much easier than downloading and wading through instructions from Govt. tax websites. It's like having a CPA in the computer who knows every nook and cranny of the tax codes/laws and knows how to maximize them to your benefit. Will definitely use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Problems with no answers
on April 15, 2026
Posted by: noneupyours
from Omaha, NE
cannot tell if anything is filed 1 section says I'm done and another says I may not be no instructions that make any since to me where to check can't call for help except at local office that I did not use
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Decent tax software with room for improvements
on April 15, 2026
Posted by: DDewd
from Florida
Verified Purchase:Yes
The software is mediocre and sometimes confusing with some questions that are backwards. It has all the necessary forms and filing is easy. It lacks a nice overview summary page with graphics and a tax comparison with the previous year.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
on April 15, 2026
Posted by: adamva
from VA
This deluxe software worked well. It is comprehensive and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock