Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: WendyMH
from Columbus
Verified Purchase:Yes
This software froze, deleted entries and then wouldn’t finish my state. I had to do my taxes 3 times!!! Never again
Cons: Time consuming
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Wendy, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
for some reason I had a more difficult time filing my federal form. I finally gave up and mailed it.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, OH
Verified Purchase:Yes
I've been a customer for years, excellent product and support.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Efiling fee
from Denver co
Verified Purchase:Yes
Why can’t you efile state return if federal has a problem thst does not effect state you should refund state fee fire filing when it is held up by federal
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gary5771
from Atlanta, Georgia
Verified Purchase:Yes
I bought this two weeks before my taxes were due. I have been using this product since 2017. I will continue to use this product. It is very simple to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have been using H&R Block software for years.........works as intended for my needs. I use a few different schedules for 1099-Div's, 1099-R's, etc. and load all the information into the proper columns without any issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KSRural
from KS
Verified Purchase:Yes
Keep buying it year after year because it's pretty easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Algonquin, IL
Verified Purchase:Yes
Have been using Block software for years. 2025 software was disappointing that it didn't work on Win 7 as it has been doing for years. I'm sure many people were not happy with this. The software, as usual, has many annoying bugs in it, which should have been fixed with better testing. There are way too many updates occurring late in the tax season. It eventually gets things done. Charging to submit the State form should be free and not 20 bucks.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock