Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Katgirl2
from Belvidere, IL
Verified Purchase:Yes
The federal portion worked fine, but the state never pulled into it what i paid in taxes from my work w2. I tried multiple times to figure out how to manually input it but it would never let me it kept saying I owed money to Illinois. I had to go onto the Illinois department of revenue website and fill it out manually and submit it. I paid extra to have the deluxe with state to not have to do that but it didn't work.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob 2162
from Oregon
Verified Purchase:Yes
I bought it as soon as it came out. I made a mistake and got Deluxe but no state. Bought a new package, because the cost was the same for the state and the new package. HR did not figure my taxes correctly, the state made changes to my return.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RamboMya
Verified Purchase:Yes
Doesn't do a very good job explaining certain sections such as the car loan interest recovery. Still confused. Second year using as was previously using TT and likely will go back as I feel it always did a better job with the walk-through.
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Extension application
on April 16, 2026
Posted by: JoeBlough
from Columbia SC
I was trying to submit an extension on filing Federal return on April 15. Return was submitted instead. Now, what do I do? Submit an amended return?
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Juan17
from Waverly Hall, GA
Verified Purchase:Yes
Been using this program for years. Always accomplishes what I need with minimal effort.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Easy to use and walks you through the whole process. I like that I can complete both Federal and State Tax Returns in one easy program - then submit them electronically. Also, if you have an amount owing, you can arrange to have it withdrawn from your account, as well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
Thank you for the 5-star rating. We appreciate your business and thank you for the valuable rating!
Written by a customer while visiting HRBlock
Posted by: D3021
from Georgia
Verified Purchase:Yes
Knowing where to put various miscellaneous 1099 and other information within the tax program can sometimes be confusing.
Right now, I’m trusting the software to download all the information from My financial account and add it to my taxes. I have no way of following or understanding everything it does automatically.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WISCONSIN
Verified Purchase:Yes
I paid for 5 filing credits but you charge for filing an extension !!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock