Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: supersixtwo
from Minneapolis, MN
Verified Purchase:Yes
Overall, the software is good. It handles complex tax forms normally done by hand. It also makes submitting and receiving feedback on the submission easy and quick. Two main issues I had were an problem with dependent changes not flowing downstream or being transferred to state, with very poor error reporting to find them. It required me to redo the entire return to fix. The second issue is not an "issue", per-se, but the AI appears to be a marketing gimmick added to say they have it. However, it's useless. It can't perform even simple search operations to find forms in the software, let alone answer any type of questions about errors, issues, or recommendations.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have purchased the last 3 years and have been very pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carls1099B
from Grand Island, FL
Verified Purchase:Yes
I had a 1099-B situation I couldn’t understand. I entered 1099-B information for two companies and when I hit Finished, another 1099-B form already filled out with one of the companies I had entered previously popped up with different financial info already filled in. When I deleted it and went back to make sure the data for the previous two companies were still there, I couldn’t find it. So, I finally continued on with both versions of 1099-B screens.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Franklin, IN
Verified Purchase:Yes
I switched from Turbo Tax to H&R Block Deluxe a couple of years ago as a less expensive option for completing my taxes, and I am so glad that I did. It imported my previous tax information from Turbo Tax seamlessly and was easy to use.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeffee
from SC
Verified Purchase:Yes
It's been great to use for many years: thorough interview, comprehensive calculations and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
There were serious bugs and errors int his year's release that went unfixed. I continued to check for updates to download the latest version hoping it would be addressed but it never was. This included the program changing the name and birth dates of your dependents after saving and the program changing the name and details of your W2. I've been a customer since 2011 but I'm absolutely done. Last year - the program was the slowest of all the major tax software to update the electric vehicle credits so this is a two year trend of it being the worst tax software on the market. Don't buy it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AL guy
from Alabama
Verified Purchase:Yes
I moved from Florida to Alabama mid year. The state program did not make it easy to do a partial year. I had to do significant research to figure out why my state return kept getting rejected.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 21 taxpayer
from Spring, TX
Verified Purchase:Yes
We have been using H & R Software for many years now and are completely satisfied.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock