Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Chesapeake, VA
Verified Purchase:Yes
My spouse died in 2025. My preference is to e-file both my federal and my state returns. But when the program got to the point of filing my state return it told me that it could not e-file because the program did not have a way to put the death information on the electronic forms. A program warning told me to print my name in the block on the form. It didn’t say which block or which form. So I printed the state return and took it to the city office that checks the return and then processes it. They told me not to print my name on the form and pointed out the printed that said my wife was deceased. So there was a glitch in this year’s program. I’ve used tax-cut since 1995. This year’s interview was more confusing than any in the past, and the process seemed more complicated than usual. The price keeps going up. I don’t need 5 free federal returns (2 or 3 would be great), but a free state return would be nice (even if I couldn’t use it this year). A free state submission would make the program much. More affordable to me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bassboner
from Wisconsin
Verified Purchase:Yes
Excellent software. It helped me get a substantial refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Chtly
from VA
Verified Purchase:Yes
Using this H&R deluxe software for many years. Very happy and satisfied with it . I like the step by step process though tax preparation. Overall it is great software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rudylanm
from NM
Verified Purchase:Yes
We have used HR Block tax software for years and it has always made taxes easier. Automatically selecting ingormation from the previous year is very convenient.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bhouser144
Verified Purchase:Yes
I have been using this for many years, way back to when it was "Tax Cut". With few exceptions I have been very happy with it, and plan to continue to depend on it for my tax preparation.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim_Jim
from Maryland
Verified Purchase:Yes
I have used H&R Block software for years without any real issues. I find that it takes care of the easy things, but is of little use for more complicated issues, backdoor Roth's being a great example. This year, the actual tax calculation for my state return turned out to be wrong. Only by a dollar (to my detriment), but that should not happen.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KK07
from Connecticut
Verified Purchase:Yes
Generally, a reliable tax preparation software. There are three issues which could use some improvement. First, I am often not sure if entries have been used elsewhere on the return and, although sometimes I am assured, other times it is unclear whether data has been properly forwarded or whether last year's entries have been properly applied. Secondly, I am often unsure of what entries are required when there is no instruction given and then, I have to research it myself - need more guidance regarding the meaning of terms, etcetera, as one goes through the "steps". Lastly, would like to see corrections flagged as I go through the steps rather than at the end by your checker. The checker is a good thing but your program should be robust enough to prevent the need for extra review and corrections. Why not include the guidance in process instead of the end.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Srin1
from Boston
Verified Purchase:Yes
I have been using H&R Block Software for multiple years now and have found it to be very easy and reliable to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock