Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Tlc0624
from Anderson, IN
Verified Purchase:Yes
I have bought this software since 2014 tax returns. When I inherited half my Mother's Merrill Lynch account I was very concerned because they trade so much I was worried until I saw I could download to the software.
No problem until this year. Found Merrill wasn't on your list. Caused me grief and doubt I got tax correct. Merrill says you would not add a layer of protection that's why they didn't allow access. I feel I probably paid more taxes than if tge software would have downloaded and worked the data.
No problem until this year. Found Merrill wasn't on your list. Caused me grief and doubt I got tax correct. Merrill says you would not add a layer of protection that's why they didn't allow access. I feel I probably paid more taxes than if tge software would have downloaded and worked the data.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rogers , Arkansas
Verified Purchase:Yes
Always easy to use and complete which would be an onerous task if not for H&R Block software and complete information
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aging Eye
from Minnesota
Verified Purchase:Yes
I have used this for years and years. My overall complaint emains the same: The print is too small and too gray so it's hard to see. It does not respond to the size and contrast controls on my computer. This should be an easy thing to fix.
Cons: Hard to import documents
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
OK, but issues
on April 16, 2026
Posted by: fk26
from Albuquerque, NM
Shouldn't have to install PDF software to save to PDF if MS PDF is already installed. Update to program caused a major deduction to become lost when re-opening the return - had to go find it manually. When activating, it should explicity state that the state return can be completed but NOT e-filed unless mor emoney paid.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: User today
Verified Purchase:Yes
Great software. I have used it for years and have been very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: C141
from Ponte Vedra, FL
Verified Purchase:Yes
Super easy to complete Federal and State income tax returns. New AI Help feature answers tax questions quickly and accurately! Extremely pleased with H&R Block deluxe software!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: funny1
from Jacksonville florida
Verified Purchase:Yes
Awesome material software to help you do for free.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
This is my 10th year using H&R Block software. It always does a good job and walks me through the process. It then offers suggestions for issues it has found.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock