Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: gws25
from NC
Verified Purchase:Yes
I am generally pleased with HRB software. However, I do have 2 recommendations...
1)The Deluxe package is supposed to issue 1 state return for free.
In 2025, we moved from Virginia to North Carolina meaning we had a partial year return in Virginia and a partial year return in North Carolina. To cover my full tax year, I had to purchase (at full price) a second state. I don't appreciate having to purchase a second state at full price just to cover my full tax year.
In 2025, we moved from Virginia to North Carolina meaning we had a partial year return in Virginia and a partial year return in North Carolina. To cover my full tax year, I had to purchase (at full price) a second state. I don't appreciate having to purchase a second state at full price just to cover my full tax year.
In the event of a move, the software's included state return should cover the entire tax year without requiring separate purchase of the second state.
2) The ability to download 1099-B transactions from one's brokerage firm is either not evident or is so clunky that I have to enter transactions manually. HRB competitors make this much easier....you might want to address this. It's a bit of a headache.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lee010
from Ohio
Verified Purchase:Yes
I'm a long-time customer from the days of Kiplinger prior to the merger with HR Block. The software always installs easily, updates without issue, and it just works, very well. The improvements over the years have made it even easier to use. The guided instructions are helpful and accurate, and the included help libraries provide any additional information necessary. My federal and state returns have always been accepted without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 54130
Verified Purchase:Yes
H&R Block software is an old and very good friend of mine that I’ve depended on for doing our tax’s!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ghhh
from MN
Verified Purchase:Yes
Been using this for years and years and years and it's never failed me
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WichitaBob
from Wichita, KS
Verified Purchase:Yes
Everything worked smoothly like past years except for the second year in a row the state return download and install failed. Happily support used my suggestion on how it was resolved last year. Even so, support kept trying to give windows advice after multiple times telling that I’m a Mac user.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: oldsarge
from California
Verified Purchase:Yes
Been using HR Block tax programs for over 20 years ! Easy to use, accurate, no problems! If I have one suggestion, that would be to go back to using CDs instead of using the internet download system! Or, at least give your users the option to use either system!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
It does everything I need to do my taxes myself. I've used it for a long time now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Decent for standard return, but leaves things out
on April 17, 2026
Posted by: Artemis5
from Georgia
Verified Purchase:Yes
Overall, the software is good for a "normal" tax return. But it warned me there were "concerns" I think was the term. When I clicked on the concern it just took me to the tax return, like I know what that means. If I knew how to fill it out the tax return itself I wouldn't have bought your software!
Also, my state (Georgia) requires you to submit a copy of the 1040 Federal and various schedules from it along with the state return. When the software offers to print everything for the state it should include those as well. Thankfully I read over the state return before sending it in.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock