Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
SOFTWARE SUCKS. TOO BAD IT TOOK SO LONG TO REALIZE
on April 17, 2026
Posted by: Anonymous
FILING AN AMENDED RETURN IS CONFUSING, AND INSTRUCTIONS IN SOFTWARE ARE NOT INTUITIVE.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KTarn
Verified Purchase:Yes
I was A TurboTax user for 20 years and wanted to try out HR block software. I am glad to say that it is a little better than TurboTax.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Decent, mostly straight forward but w/some hiccups
on April 17, 2026
Posted by: Cinderblock
from Pennsylvania
Verified Purchase:Yes
Some language was a bit ambiguous and caused me to look elsewhere to understand what exactly was being asked or quantified. Product website said that software could do non-resident state form for Delaware, but after buying software I found it could not.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
have used you for you for many years and will continue.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
nice that it brings info forward from year to yea
on April 17, 2026
Posted by: Anonymous
from Chandler AZ
Verified Purchase:Yes
I have used this product for several years and have always been satisfied
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrated by AI
Verified Purchase:Yes
I have been purchasing H&R block software for many years. Until this year I had good experiences. But this year was a disaster. They have replaced the human help agents with AI. It kept giving me this "I cannot help with that. Ask me about..." Since this was when I was trying to find out why the Fed rejected our return for an error and I was asking about the error code, this was highly frustrating. Particularly since the list of things to ask about included error codes. We ended up sending in paper and I have no idea what error is in there.
I generally find filling out forms is pretty good. If you use it multiple years, then they import the data you need from last time.
I generally find filling out forms is pretty good. If you use it multiple years, then they import the data you need from last time.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from GA
Verified Purchase:Yes
Used this platform for years and always straightforward.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stareyes
from Lakeside, CA
Verified Purchase:Yes
Love the ease of use and the ability to upload my info.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock