I've been using your software for over 20 years. Your software makes the process of doing my income tax very straightforward, logical and easy to use. And I will continue to use it because I considered to be the best way to do a tax return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The Federal return results are good, but for several years I’ve had difficulty getting a refund for the State of Mississippi to be credited to next year’s taxes. I am referring her to the downloaded tax program instead of the online version
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I've used H&R for decades and have hated it every inch of the way. Very hard to make changes
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using HR Block tax programs for years. Reliable and easy to use.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I was disappointed in that I needed to remove a probable deduction in order to be eFile my state return. Supposedly the app did not support a form for the state and I'd have to paper file it, just like last year (75 pages+)
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Just wish the State was free to e-file. Looking for a program for next year that does.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I use this product every year for 20+ years. It works well. You would think Block would offer a coupon or promo code for a discount to loyal returning customers but they DO NOT!
Next year I will compare prices to Turbo Tax since my loyalty has no value to Block.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Tax Prep was well organized. However, the Print process was extremely inconvenient and frustrating. For example, the printer controls revert to default with each attempt to print, Printing some forms (e.g. 1040-ES) necessitated printing large amounts of supporting documents.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.