I have used your program for many years and found it satisfactory.
This year i was disappointed that on sales of short-term stock holdings I could not enter an eight-digit number. Presumably you did this for security purposes, but there should have been a solution. Also, the two parts about state income tax payments was a little confusing.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Love the program, I just wish I could do VT state taxes with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Price was more than I expected. Couldn't find a way to add a 1099-misc for royalty income from a gas well. The place where it should have gone the royalty box was greyed out and not accessible.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Great software, but easy to miss options due to internal scroll windows. The application should be designed such that options all appear on one window without any scrolling by providing less per page and more next buttons. I missed entering state estimate taxes on my federal return form and now have to amend. This mainly occurred because I did my taxes on 4/14 and did not give myself time to review many times as I have done in past years.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I have been a many year user of H&R Block's tax return preparation software but 2025 tax year may have been my last year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
indiana is supposed to NOT tax social security income. There was NO way to deduct SSI from my total income when filing INDIANA tax. If I want credit for this, I have to file an amended return manually, as you do not allow for this deduction.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.